Thank you for shopping with us.
Please be advised that our customer service operations (including responses to inquiries) will be suspended during the year-end and New Year holidays as listed below.
【Customer Service Closure Period】
Saturday, December 27, 2025 – Sunday, January 4, 2026
Inquiries received during the closure period will be addressed sequentially starting after 11:00 AM on Monday, January 5, 2026.
Please note that inquiries may be backlogged after the closure, potentially causing delays in responses.
【Regarding Product Shipments】
Orders confirmed by Thursday, December 25: If in stock, we will ship sequentially starting Friday, December 26.
Orders confirmed from December 26 (Fri) to January 5 (Mon): We will ship sequentially starting January 8 (Thu).
For details, please check the [Shipping Status] on each product information page.
While our shipping warehouse remains operational during the holiday, if an item requires procurement from the manufacturer, shipment will be delayed due to the manufacturer's warehouse closure.
We sincerely appreciate your understanding.
