Shipping policy
Shipping
Shipping:
Your order will be shipped directly to you from Japan. Available shipping services and rates will be displayed based on the items in your cart and your registered shipping address. For Japan, Yamato Transport will be used, and Express Courier (Air) DHL will be used for countries and regions outside Japan.
*If the delivery address specified by the customer is found to be outside the delivery area of the shipping company, the order may be cancelled.
*We cannot ship to P.O. Boxes or U.S. military bases.
*If you wish to ship outside of Japan, please enter your name and address in single-byte alphanumeric characters.
*If the delivery address specified by the customer is found to be outside the delivery area of the shipping company, the order may be cancelled.
*We cannot ship to P.O. Boxes or U.S. military bases.
*If you wish to ship outside of Japan, please enter your name and address in single-byte alphanumeric characters.
About the delivery address:
We can deliver to your place of work or any other location you specify.Members can register multiple delivery addresses in advance.
* If you specify an accommodation or public facility,Any baggage not notified in advance in accordance with the facility's rules and regulations,Please be aware that your order may be refused or returned to our warehouse.
* The Shop does not confirm receipt or non-receipt with the facility.Please be sure to check with the facility by yourself before making your reservation.I will do so.
* If you specify an accommodation or public facility,Any baggage not notified in advance in accordance with the facility's rules and regulations,Please be aware that your order may be refused or returned to our warehouse.
* The Shop does not confirm receipt or non-receipt with the facility.Please be sure to check with the facility by yourself before making your reservation.I will do so.
Days for Delivery:
Please confirm the delivery date at the time of purchase of each product.
*Please note that the estimated shipping date is subject to change. Please understand beforehand.
*The delivery status is only a guide and does not guarantee delivery. Please understand in advance.
*We do not ship separately ordered items together. Please note that we cannot combine separate orders into one shipment.
*Please note that the estimated shipping date is subject to change. Please understand beforehand.
*The delivery status is only a guide and does not guarantee delivery. Please understand in advance.
*We do not ship separately ordered items together. Please note that we cannot combine separate orders into one shipment.
Shipping charges:
Domestic delivery: 800 yen flat rate (However, the rate may vary depending on some items ordered. Please check on the checkout page.)
Overseas: Fees vary depending on the country and region of delivery destination at the time of purchase. Please check on the checkout page.
Overseas: Fees vary depending on the country and region of delivery destination at the time of purchase. Please check on the checkout page.
Redelivery:
We do not accept reshipment in the event that an order is returned due to customer relocation, address entry error resulting in an unknown delivery address, long-term absence, non-payment of duties and taxes included, import non-permission, or other reasons. Orders will be cancelled in accordance with our Terms of Use.
Shipping (including customs duties and other taxes), handling charges, and return shipping charges are the responsibility of the customer, and will be deducted from the amount and refunded to the payment method used.
We will inform you of the refund details by e-mail at the time of order cancellation.
Shipping (including customs duties and other taxes), handling charges, and return shipping charges are the responsibility of the customer, and will be deducted from the amount and refunded to the payment method used.
We will inform you of the refund details by e-mail at the time of order cancellation.
