Legal notice
Distributor:Avex Music Creative Inc.
Liability representation:Yutaka Kino
Address:Sumitomo Fudosan Azabu Juban Building, 1-4-1, Mita, Minato-ku, Tokyo 108-0073, Japan
Phone number:050-3528-6312
E-mail address:info@shop.xgalx.com
Payment methods:
For delivery within Japan: Credit Card / Google Pay / Apple Pay / PayPal / Convenience Store Payments / PayPay / Alipay / Wechat Pay.
For shipments to countries and regions outside Japan: Credit card (VISA, MasterCard, AMEX), PayPal.
The above payment methods will be displayed depending on the delivery destination you wish to use.
Selling price:
This is shown on the pages for individual products.
The price is the amount displayed in the currency selected at the time of purchase. Please confirm the price on the checkout page.
All dates and times displayed on the service are Japan Standard Time (JST).UTC+9). Users shall confirm in advance the sales period, release date, and promotion period of products before applying for purchase.
Fees required other than the price of the product:
●Taxes, customs clearance fees, handling charges, etc.
For customers in Japan, consumption tax will be added at the time of payment.
Overseas customers shall be responsible for import duties and other taxes, charges for customs clearance, handling fees, and other charges. However, these charges may be included in the selling price of the merchandise or paid separately to the delivery company, etc. upon receipt of the merchandise. Please confirm this on the checkout screen. In the latter case, we are under no obligation to predict or control these charges. In addition, for shipments to the U.S. and Canada, state taxes will be added separately at the time of purchase. Please confirm on the checkout screen.
●Shipping charges (depending on your location)
Domestic: 800 yen flat rate (However, the rate may vary depending on some items ordered. Please check on the checkout page.)
Overseas: Charges vary depending on the country and region of delivery destination at the time of purchase. Please check on the checkout page.
●Communication charges (Communication and packet charges required to use the service are the responsibility of the customer (the amount depends on the contract between the customer and the telecommunication company).
*Import duties and taxes may be imposed when the merchandise arrives in the user's country of residence. In such cases, additional charges for customs clearance will be borne by the user concerned. Since these charges vary from country to country, we are under no obligation to predict or control these charges. Please contact the customs office of the country in which the user resides for more information.
Sales quantity:Varies by product.
* Limited quantities will be noted separately on website pages.
Handover time for products:Shown on individual product pages
* If handover time is specified due to the arrival time of a product into stock or other circumstances, this will be noted separately on website pages.
Handling of defective products:If a product arrives dirty, damaged, in error, etc., please contact customer support within 7 days after arrival of the product. We will contact you regarding the method of return and exchange.
Return possibility, return deadline, return shipping fee:
We do not accept returns for any reason other than damage or defective merchandise.
In the event that the customer fails to receive the merchandise due to the customer moving to a new address or an incorrectly entered address, long-term absence, refusal to receive the merchandise, or non-payment of shipping, taxes, customs fees, handling charges, or other fees, the order will be cancelled. In this case, the customer shall be responsible for delivery charges, taxes, handling fees, and any return shipping, re-importation duties, and other costs incurred in returning the goods, and shall pay all such costs not already paid to the Company, and the price of the goods and other charges already paid to the Company shall be refunded after deducting such costs. The Company shall not be liable for any other costs incurred by you in connection with the purchase of the goods.




