Notice

Thank you for shopping with us.We extend our heartfelt sympathies to everyone affected by the 2026 Kumamoto Earthquake and their families, and we sincerely pray for the swift recovery of the affected areas.Due to the earthquake that occurred at around 4:30 p.m. on Tuesday, July 28 (the 2026 Kumamoto Earthquake), pickup and delivery services by drivers are suspended throughout Kumamoto Prefecture. Deliveries across the entire Kyushu region are also expected to be delayed.As a result, we are unable to guarantee the delivery dates shown on our website.A shipping confirmation email will still be sent when your order is dispatched; however,...

Thank you very much for your continued patronage of our shop.We would like to inform you about our summer holiday period.[Notice Regarding Product Shipments During the Summer Holiday]If items are in stock at our warehouse, they will be shipped in sequence.For orders confirmed between Thursday, August 6 and Monday, August 17, if the items are not in stock at our warehouse, they will be shipped in sequence from Wednesday, August 19 onward.*Delivery timing varies depending on the product.Please check the [Shipping Status] on each product information page for the estimated delivery date.Our shipping operations will remain open; however, if an...

Thank you very much for your continued patronage of our shop. Due to the recent sharp rise in international shipping costs and fuel surcharges, we will be revising our international shipping rates.We appreciate your understanding as we take this step to ensure we can continue providing stable service in the future. ■ Effective DateOrders placed on or after Tuesday, May 26, 2026, at 4:00 PM (JST) (scheduled)*For orders placed before the price revision, shipping fees will remain unchanged even if the order is shipped after the revision takes effect. ■ ScopeOrders using international shipping Please note that shipping fees vary...

When making a reservation for [XG 1st Full Album], you will not be able to log in to the XGALX OFFICIAL SHOP if you have not completed your transfer/registration to an XGALX ID.Please make sure to complete your XGALX ID transfer/registration process in advance before accessing the XGALX OFFICIAL SHOP.※The use of +ID for registration/login was discontinued as of Monday, August 25, 2025. ■ How to transfer from +ID to XGALX ID*Email verification is required to complete the transfer process.If you are unable to receive emails at the address registered to your current account, please refer to the FAQ "Q....