Notice

Thank you for shopping with us. Please be advised that our customer service operations (including responses to inquiries) will be suspended during the year-end and New Year holidays as listed below. 【Customer Service Closure Period】Saturday, December 27, 2025 – Sunday, January 4, 2026 Inquiries received during the closure period will be addressed sequentially starting after 11:00 AM on Monday, January 5, 2026.Please note that inquiries may be backlogged after the closure, potentially causing delays in responses. 【Regarding Product Shipments】Orders confirmed by Thursday, December 25: If in stock, we will ship sequentially starting Friday, December 26.Orders confirmed from December 26 (Fri)...

When making a reservation for [XG 1st Full Album], you will not be able to log in to the XGALX OFFICIAL SHOP if you have not completed your transfer/registration to an XGALX ID.Please make sure to complete your XGALX ID transfer/registration process in advance before accessing the XGALX OFFICIAL SHOP.※The use of +ID for registration/login was discontinued as of Monday, August 25, 2025. ■ How to transfer from +ID to XGALX ID*Email verification is required to complete the transfer process.If you are unable to receive emails at the address registered to your current account, please refer to the FAQ "Q....

For orders shipped to the United States, tax and duty charges will now be available on the checkout page.

XGALX OFFICIAL SHOP is now open! We hope you continue to enjoy your shopping experience.