Notice of Delivery Delays Due to Heavy Rain and Train Service Suspensions
Thank you for your continued patronage of our store. Due to heavy rain and rail service suspensions, there are delays in package delivery in parts of Fukui, Ishikawa, Toyama, and Hokkaido.As a result, we may not be able to deliver your order by the delivery date shown on our website.We will send you a shipping notification email when your order is shipped, but please note that it may take longer than usual for your order to reach you. Please also check the information provided by the shipping company.Yamato Transport Website:https://www.yamato-hd.co.jp/important/info_260827_1.htmlhttps://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html We apologize for any inconvenience this may cause and appreciate...
Impact of Heavy Rain in the Hokuriku Region on Package Deliveries
Thank you for shopping with us.Due to heavy rain on Thursday, August 27, some Yamato Transport branches in Ishikawa and Toyama Prefectures are experiencing pickup and delivery delays, and some branches have suspended operations.As a result, we are unable to guarantee the delivery dates shown on our website.A shipping notification email will still be sent when your order ships, but it may take longer than usual for your package to arrive.Please also check the carrier's announcements.Yamato Transport website:https://www.yamato-hd.co.jp/important/info_260827_1.htmlhttps://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.htmlWe apologize for any inconvenience and appreciate your understanding.
Notice Regarding Package Deliveries Affected by the 2026 Kumamoto Earthquake
Thank you for shopping with us.We extend our heartfelt sympathies to everyone affected by the 2026 Kumamoto Earthquake and their families, and we sincerely pray for the swift recovery of the affected areas.Due to the earthquake that occurred at around 4:30 p.m. on Tuesday, July 28 (the 2026 Kumamoto Earthquake), pickup and delivery services by drivers are suspended throughout Kumamoto Prefecture. Deliveries across the entire Kyushu region are also expected to be delayed.As a result, we are unable to guarantee the delivery dates shown on our website.A shipping confirmation email will still be sent when your order is dispatched; however,...
Revision of International Shipping Fees
Thank you very much for your continued patronage of our shop. Due to the recent sharp rise in international shipping costs and fuel surcharges, we will be revising our international shipping rates.We appreciate your understanding as we take this step to ensure we can continue providing stable service in the future. ■ Effective DateOrders placed on or after Tuesday, May 26, 2026, at 4:00 PM (JST) (scheduled)*For orders placed before the price revision, shipping fees will remain unchanged even if the order is shipped after the revision takes effect. ■ ScopeOrders using international shipping Please note that shipping fees vary...




