Notice

Regarding the delivery of products during GW

Thank you for your continued patronage.We would like to inform you of our shipping policy during the Golden Week holidays. Our shipping operations will continue without interruption. However, for products ordered from manufacturers, shipping may be delayed as the manufacturer's warehouse will be closed during the holidays.We appreciate your understanding. 【Notice Concerning Delivery of Products During Golden Week】Orders confirmed between April 24 (Fri.) and May 7 (Thu.) will be shipped sequentially from May 11 (Mon.) onward if there is no stock in our warehouse.*Delivery times may vary depending on the product. Please check [Shipping Status] on each product information page...

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【XG 1st Full Album】Information Regarding XGALX ID Transfer/Registration for Reservations

When making a reservation for [XG 1st Full Album], you will not be able to log in to the XGALX OFFICIAL SHOP if you have not completed your transfer/registration to an XGALX ID.Please make sure to complete your XGALX ID transfer/registration process in advance before accessing the XGALX OFFICIAL SHOP.※The use of +ID for registration/login was discontinued as of Monday, August 25, 2025. ■ How to transfer from +ID to XGALX ID*Email verification is required to complete the transfer process.If you are unable to receive emails at the address registered to your current account, please refer to the FAQ "Q....

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Notice of Change in the Indication of Taxes and Duties on Goods Shipped to the United States of America

For orders shipped to the United States, tax and duty charges will now be available on the checkout page.

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Renewal to XGALX OFFICIAL SHOP

XGALX OFFICIAL SHOP is now open! We hope you continue to enjoy your shopping experience.

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